Warranty

The Rest warranty covers manufacturing defects on products purchased from rest.com for 1 year from delivery. If something's wrong with how your product was made, we'll replace it at no cost — pickup and delivery are on us.  (Shipping damage is an Order Protection claim, not a warranty claim

What does the warranty cover?

A 1-year warranty against manufacturing defects on every Rest order — we replace it at no cost to you. We stand behind the quality of every Rest product, so if something turns out to have a manufacturing defect within the first year, we'll send you a new one. Pickup and delivery are on us.

Stitching that comes undone under normal use.
Fabric defects, such as marks on arrival or weave issues.
Components that fail despite normal use and proper care.

If approved, you'll receive a full replacement, with prepaid labels and delivery covered by Rest.

hat's not covered?

Situation
What to do instead

You don't love the comfort, size, or look
Use the 30-day return policy

Damaged during shipping (carton crushed, item torn in transit)
That's an Order Protection claim, not warranty

Stains, burns, tears, cuts, or liquid damage from use
See the care guide on the product page

Damage from improper washing or drying
See washing care in our FAQ

Pet damage
Not covered — sorry, we love them too

Normal wear and tear over time
Time for a refresh — shop new

Bought from a reseller, marketplace, or used
Warranty applies to rest.com purchases only

Who's eligible?

  • 1 year from your delivery date.
  • Original purchaser only, with a US shipping address.
  • Must have been purchased directly from rest.com.

Limited edition items are replaced with the same item while stock lasts; if sold out, we offer store credit.