Shipping Policy

Thank you for shopping with Rest. This Shipping Policy explains our general order processing, shipping, tracking, and delivery procedures.

Order Processing

Orders may require processing before shipment. Processing times are separate from estimated transit times and may be affected by order volume, weekends, holidays, product availability, or other operational circumstances.

Estimated Delivery Time

Our estimated delivery timeframe is generally 7-15 business days after shipment, depending on the destination, carrier, and local delivery conditions.

Business days generally exclude weekends and public holidays. Delivery estimates are not guaranteed and may occasionally take longer due to circumstances outside our reasonable control.

Shipping Regions

Shipping availability depends on the destination and options available during checkout. If we are unable to ship to a particular destination, the applicable shipping option may not be available at checkout or we may contact you regarding the order.

Order Tracking

When tracking information is available, it may be sent to the email address provided with your order. Please allow time for the carrier's tracking system to update after your shipment has been processed.

Customs, Duties, and Import Delays

International orders may be subject to customs processing, import duties, taxes, fees, or other destination-specific requirements. Unless otherwise stated during checkout or required by applicable law, customers may be responsible for applicable import charges.

Customs inspections and clearance procedures can cause delays beyond the estimated 7-15 business day delivery timeframe. Rest cannot guarantee customs processing times.

Delivery Delays

Orders may be delayed due to customs, carrier disruptions, weather, holidays, high shipping volumes, incorrect delivery information, local restrictions, or other circumstances outside our reasonable control.

Incorrect Shipping Information

Please review your shipping information carefully before submitting your order. If you notice an error, contact us as soon as possible at contact@restbedding.com. We cannot guarantee that shipping details can be changed once an order has entered processing or shipment.

Lost or Undelivered Packages

If your order has not arrived within the expected timeframe or tracking indicates an unexpected delivery issue, contact us at contact@restbedding.com with your order information so we can review the available shipping details.

Contact

For shipping-related questions, contact us at contact@restbedding.com.